Frequently Asked Questions
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What sizes are available for FIVE10 clothing?
We offer UK sizes 6-16, with tall-specific fits designed for women 5’9” and above. Our trousers come in 34" and 36" inside leg lengths, so you can find your perfect fit - whether you're in flats or heels.
How do I know what size to order?
Check out our Size Guide for full measurements and tips on how to measure yourself. If you’re between sizes or need advice, feel free to email us at info@five10designs.co.uk - we’re happy to help.
When will my order ship?
Orders are usually processed within 1-3 working days. You'll receive an email with tracking details as soon as your order is on its way.
Do you offer free shipping?
Yes, we offer free shipping on orders over £100.
Do you ship internationally?
Not just yet - but it’s coming soon! For now, we ship across the UK.
What is your returns policy?
You have 14 days from the delivery date to return your item. Returned items must be unworn, unwashed, with all original tags and packaging. Sale items are eligible for store credit only. For more information please check our Returns Policy.
Do you offer exchanges?
At the moment, we don’t offer direct exchanges. If you need a different size, just return your item and place a new order for the size you need.